Compassionate. Adaptable. Reliable. Extraordinary

About Us

I'm Here Homecare is a new provider of private health care services for the Niagara and Hamilton regions. Choosing an in-home care provider is a serious and sometimes overwhelming decision. You need reliability and consistency as well as compassion and understanding.  All of our Caregivers master what we call the C.A.R.E. factor. (Exemplifying the traits of: Compassion, Adaptability, Reliability and Extraordinary effort.)  At I'm Here Homecare, the entire family is the client, not just the person receiving assistance. We take a holistic approach to the care being provided.  Anyone can help out with simple tasks, but an I'm Here Caregiver understands that there is more to CARE than just a list of tasks.


We are committed to being with you and your family throughout your time of need.  This is why we feel that nothing brings more comfort than knowing a trusted professional will always respond with, "I'm Here" whenever you need it.  We ensure that all of our employees have a vulnerable sector police clearance, CPR and First Aid certifications. We maintain copies of all licenses and certifications which are available for review by a contracted client if requested.  We are fully licensed, bonded and insured. Honesty and integrity are core values for the company and we make sure we earn and keep your trust by being transparent.


Let I'm Here put your mind at ease by confidently answering all of your questions. We're happy to discuss your unique situation and provide a care solution that fits your budget.   

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Relationship to client
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“My mother is always groomed, clean, soft and smells lovely. Our Caregiver goes the step beyond to dress her for special occasions.

She is very patient as my mother has dementia (and is completely bed-ridden). She is so very good at changing the topic or moving on to another avenue to steer the fixation to another direction. This is a huge help to my father who is beside my mother from morning to night and not as capable of knowing what to do.

Our family has come to think of our caregiver as one of ours and we feel comfortable with her looking after both parents.

Our caregiver makes this situation pleasant and bearable.

Ruth D.

“I can confidently say that Flo (I'm Here Homecare CEO) is one of the most caring, devoted, client-centered individuals in the homecare field that I have met.

I'm Here Homecare has a strong commitment to client care with an ability to make families feel completely at ease knowing that their loved ones are being taken care of.

Sara C. RN

"We were very pleased with the level of care that I'm Here Homecare has provided; how the caregiver would actively engage in conversation with Mom and encourage her to participate in activities and interact with other residents.

Our caregiver is highly professional, has a calming influence and communicates very clearly. Because of her experience, she does not get sidetracked nor is caught off guard by the variety of situations that can arise.

Mom always appreciated the care and attention she received from I'm Here Homecare, and as a family we were fully confident in the caregiver's abilities. We knew that Mom was being well cared for."

Gwen B.


What is the C.A.R.E. Factor

Compassionate. Adaptable. Reliable. Extraordinary.

If you are a PSW or Nurse with the C.A.R.E factor, then you belong Here.

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Currently serving the Ontario cities/towns of: Beamsville, Binbrook, Dundas, Fonthill, Glanbrook, Grimsby, Hamilton, Jordan, Lincoln, Mt. Hope, Niagara Falls, Niagara on the Lake, Pelham, St. Catharines, Stoney Creek, Smithville, Thorold, Welland, and Winona.

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​© 2018 by I'm Here Homecare

Alzheimer's and Dementia Care

Our experienced caregivers adapt to any situation, any stage, utilizing a variety of therapeutic methods.

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