top of page

Our Privacy Policy

This page is to inform website visitors regarding I'm Here Homecare's policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.


If you choose to use our Service, then you agree to the collection and use of information in relation to this policy.The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


The terms used in this Privacy Policy have the same meanings as in our Service Agreement, unless otherwise defined in this Privacy Policy.


Information Collection and Use


For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information,  which is confidential and sensitive in nature, including but not limited to: your name, address, date of birth/age, phone number, personal characteristics, physical and mobility level, health conditions, preferences, emergency contacts, gender, allergies, and photograph. The information that we request will be retained by us and used as described in this privacy policy. 


We do not use third party services that may collect information used to identify you.




Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.  Our Services do not specifically use these “cookies”, however the website may use third party code and libraries that use “cookies” to collection information to improve our website content. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of website.


Service Providers


We may employ third-party companies and individuals due to the following reasons:

To facilitate our Website;

To provide relevant content on our behalf;

To perform web-related services; or

To assist us in analyzing how our website and Service is used.


We want to inform users that these third parties may be granted access to your Cookies or Name and Contact Information only.  Personal Information that is of a sensitive nature will never shared outside of the specific individuals who have a right and explicit authorization from you to know.




We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.  We will never share personal sensitive information over the internet. Caregivers, Family and Administration will have access to an electronic platform, CareSmartz360, which will contain your care file in digital format and to help manage your assisted daily living tasks.  This platform is password protected and user access is strictly granted by the administration office of I'm Here Homecare.  It is our belief that the information is safe in its controlled use, but if you have specific concerns we can redact the file of some sensitive Personal Information without compromising your care.  Contact to make accomodations.


Links to Other Sites


Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third- party sites or services.


Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


Contact Us


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

bottom of page